Employee
Benefits

Caring For Our People

Supported and engaged teams stay and bring the long-term stability that drives business growth. That’s why our benefits are thoughtfully designed to promote work-life balance and provide peace of mind, both in and beyond the workplace.

Statutory Benefits

  • HMO Coverage – Medical & Dental
  • 13th Month Pay
  • Paid Public Holidays Off (*follows client’s preference: their local or Philippine holidays)
  • Paid 15 Vacation Leaves per year
  • Paid 15 Sick Leaves per year
  • Paid Birthday Leave
  • Paid Maternity/Paternity Leave

Professional and Personal

  • Dayshift Schedule (for most) with Weekends Off
  • Career Path & Succession
  • Training & Development
  • Client-Initiative Incentives: Flexible Work Setup (WFH or hybrid) and Performance-based Incentives
  • Relaxed Dress Code

Wellness & Health

  • On-site Clinic
  • Private Mother’s Room
  • Mental Health Support
  • Wellness Talks or Webinars
  • Team Building Activities/Events

Recreation

  • Fun Dens with Game Consoles
  • Arcade Machine and Table Tennis Setup

FAQs

Support Starts Here

 

What services does ZigZag offer?

At ZigZag, we offer a range of flexible outsourcing solutions, including:

  • Workspace Leasing
  • Managed Services - End-to-end offshore support
  • Employer of Record (EOR) - Hire without setting up a local entity
  • Flexible Staffing Solutions: full team, single specialist, casual, seasonal, and project-based roles.
  • Consultancy to Build Your Offshore Team

We handle recruitment, HR, payroll, IT, and daily operations so you can focus on growing your business.

Where are ZigZag offices located?

Our main delivery centres are in the Philippines and India, with offices located in key outsourcing cities. We provide premium office spaces with high-speed internet, full IT support, and modern amenities to keep your offshore team productive and engaged.

What types of roles can I offshore with ZigZag?

You can offshore a wide variety of roles with ZigZag, including:

  • Accounting and Bookkeeping
  • Customer Service and Support
  • Sales and Lead Generation
  • Marketing and Digital Support
  • IT, Software Development, and Technical Support
  • Administration and Back-office Operations

If you’re unsure which roles are right for offshoring, our team can help you identify the best options for your business.

Is there a minimum number of staff I need to get started?

No! You can start with just one team member. Whether you’re looking to build a small dedicated team or scale up over time, we provide the flexibility to grow at your own pace.

How does pricing work at ZigZag?

We believe in open-book, transparent pricing. Your monthly cost is broken down clearly, including salary, government contributions, ZigZag service fees, and any optional office space fees. There are no lock-in contracts and no exit fees, so you can scale up or down as your business needs change.

How long does it take to hire offshore staff?

It typically takes 3 to 6 weeks from role briefing to onboarding, depending on the complexity of the role and candidate availability. We also have pre-vetted candidates who may be ready to start sooner for certain roles.

Who manages my offshore staff day-to-day?

Your offshore team reports directly to you, just like your local team would. Meanwhile, ZigZag provides full back-office support, including HR, IT, payroll, and compliance, to ensure smooth operations. We’re here to support you and your team every step of the way.

Can my offshore staff work from home?

Yes! We offer both office-based and work-from-home arrangements. Many clients choose to have their staff work in the office for the initial onboarding period, then transition to remote or hybrid setups based on performance and preference.

What equipment is provided to my offshore staff?

ZigZag provides standard IT equipment, including laptops or desktop computers, monitors, and headsets, as well as secure internet access. Any specialized software, tools, or additional hardware can be arranged based on your requirements.

How do I get started with ZigZag?

It’s simple!

  1. Simply book a free strategy call, send us a message, or request a quote for a tailored solution that fits your needs.
  2. We’ll provide a custom proposal with recommendations based on job descriptions and details you provide, it will include a full pricing model.
  3. Once you’re ready, we’ll handle recruitment, onboarding, and setup.

Book Your Free Strategy Call Here

Request a Quote