Trusted Partnership

Our Story

From Start to Success

ZigZag started over a decade ago as a small back-office support team for a Brisbane-based advertising agency. We had a handful of web developers, graphic designers, and customer support specialists. As businesses began asking us how to build their own offshore teams, we saw an opportunity—and that’s where our journey began.

Today, ZigZag is proud to be one of the leading providers of Knowledge Process Outsourcing (KPO) and Offshoring Services in the Philippines. We’re honored to work with 100+ partners across the globe, supporting businesses in Australia, New Zealand, the United States, the United Kingdom, Singapore, China, and Japan. What started as a simple support function has grown into a full-service solution, helping businesses scale by connecting them with the best global talent.

Our teams are at the heart of everything we do, and we’re proud to be Great Place to Work® Certified in the Philippines. This reflects our commitment to fostering a positive, productive environment that empowers our people to deliver exceptional results. We’re here to help you build the team you need, wherever you need it.

“We started as a back office.

Now, we’re here to help you build yours.”

Mission

Bespoke Strategies & Cost-Effective Solutions

ZigZag combines technology and people to deliver customized global workforce solutions that are sustainable and impact-focused.

Vision

Where Talent and Growth Opportunities Align

ZigZag connects world-class talent with forward-thinking companies.

Core Values

Our Principles for Lasting Partnerships

We move with purpose and face challenges with confidence, work in full transparency, and stay committed to our clients’ success every step of the way.

Agile Leadership

Leading the Way

Our leadership brings years of experience, passion, and people-first thinking to every partnership. Combining big-picture strategy with agile, hands-on support, we make outsourcing simple, seamless, and built around your success.