A Client Success Story:
The owner of an online education platform reached out to ZigZag after noticing a decline in student retention rates and engagement. We connected them with a certified data analyst specialising in Tableau and R who analysed user data and course completion rates. The analyst discovered key patterns in student engagement and identified areas where students were dropping off, including course difficulty and timing. By using these insights, the platform’s Learning Experience Manager was able to tailor courses to meet student needs, adjust scheduling, and personalise learning paths. Within four months, student retention increased by 30%, and course completion rates saw a significant boost.
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